Frequently Asked Questions

Everything tenants, landlords and letting agents ask us before booking an end-of-tenancy clean.

What is end-of-tenancy cleaning?

A professional deep clean carried out when a tenant moves out, designed to bring a rental property up to the standard expected at handover and inventory check-out.

How much does it cost?

Typical guide prices range from around £95 for a studio to £390+ for a large house, depending on size, condition and any optional extras. See the pricing guide.

What's included?

A standard clean covers kitchen surfaces and cupboards, bathrooms, floors, skirting boards, doors and wardrobes. See the full checklist.

Is oven cleaning included?

A full internal oven clean is usually an optional extra due to the extra time involved.

Is carpet cleaning included?

Vacuuming is included; carpet steam cleaning is an optional extra.

Are windows included?

Accessible interior windows can be added as an optional extra.

Do you bring your own products and equipment?

Yes, cleaning products and standard equipment are provided as part of the service.

Does the property need to be empty first?

Ideally yes, so the cleaners can access every surface and cupboard properly.

Can you do same-day cleaning?

Availability depends on location, property size and schedule. See our same-day page.

Can you do weekend cleaning?

Weekend availability varies — see our weekend page.

Does cleaning guarantee my deposit back?

No — cleaning alone cannot guarantee a deposit return, which depends on the overall condition of the property and the landlord or agent's inspection.

What if my landlord isn't happy?

If an included area has clearly not been cleaned to the agreed standard, the issue can be reviewed and a re-clean may be arranged.

Do I need to provide keys?

Access arrangements are confirmed with you directly once your quote is booked.

What postcodes do you cover?

We focus on Central and Inner London, roughly within a 10km radius of Charing Cross. See our areas page.

How do I book?

Request a quote through our form or message us on WhatsApp — whichever is easier for you.

Get a quote for end-of-tenancy cleaning

Tell us about the property in a couple of minutes and we'll help arrange the right cleaning service for your move-out date.

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